TripTogether
Support · KeyQuest Studio
Support · KeyQuest Studio
If something isn't working, or you have a question about TripTogether, reach out and we'll get back to you as soon as we can.
Email support
keyqueststudio1@gmail.comHow do I join a trip someone shared with me?
Open TripTogether, tap the group-add icon on the Trips tab, and enter the invite code you were given — or open the invite link directly on your device.
How do I delete my account?
Go to Profile → Settings → Delete Account inside the app. This immediately removes your account, profile, and any trips you own. Your membership in trips owned by others is also removed.
How do subscriptions work?
TripTogether Premium is available as a monthly or yearly auto-renewing subscription, or a one-time Lifetime purchase. Manage or cancel a subscription anytime in your device's Apple ID or Google Play account settings — TripTogether does not process payments directly.
My location or weather isn't showing up.
Make sure Location access is allowed for TripTogether in your device Settings. Weather and nearby-places suggestions only appear once permission is granted.
You can report or block another trip member directly from a chat message (long-press the message → Report or Block). Reports are reviewed by our team.